What is your return policy?
Due to the nature of our products, we do not accept returns or exchanges unless defective, as we cannot re-sell opened or used items due to health and safety concerns. For more details please visit https://theadultshop.com/return-policy/

Where is my package?
You can track your order by visiting https://theadultshop.com/track-my-order/ and inputting your order information.

What is your shipping policy?
Free standard shipping on orders over $69.00
Free priority shipping on all orders over $99.00
For more details please visit https://theadultshop.com/shipping-policy/

Will my order be shipped discreetly?
Your package will be shipped in a plain box or envelope without advertisements and will have the following return address:

LBNY Orders
59 Lake Drive
Hightstown, NJ 08520

What forms of payments do you accept?
We accept Visa, MasterCard, American Express, and Discover credit cards and PayPal.

Is your checkout process secure?
Yes. Here at theadultshop we are committed to keeping all information you submit confidential. Our site is secured with wordfence protection